Terms & Conditions
In using the Web Site, Food Health Empire Member is responsible for maintaining the confidentiality of Food Health Empire Member’s own account and password, and for restricting unauthorized access to Food Health Empire Member’s account. Food Health Empire Member hereby agrees to accept responsibility for all activities that occur under the Seller Member’s account.
If a member is under 18 years old at the time of the member registration, such member shall not be allowed to use this Web Site as a Food Health Empire Member, as stipulated in this Agreement. Food Health Empire reserves the right to refuse service, terminate accounts, remove or edit the contents, or cancel orders in its sole discretion. Without limiting other remedies, Food Health Empire may limit, suspend, or terminate the Web Site, its service and user accounts, prohibit access to the Web Site and its contents, delay or remove hosted contents , and take technical and legal steps to keep users off the sites if, based on Food Health Empire’s sole discretion, it is Considered that Food Health Empire Member is creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, in breach of any of the Terms and Conditions or this Agreement or acting inconsistently with the letter or spirit of Food Health Empire Policies (for example, and without limitations, policies related to fraud actions, conducting off-site transactions, feedback manipulations, circumventing temporary or permanent suspensions or users WHO we believe are harassing the employees of Food Health Empire or other users). Additionally, Food Health Empire may suspend or terminate the accounts of any Food Health Empire Members WHO may be recurring infringes of intellectual property rights of third parties. Also Food Health Empire reserves the right to cancel accounts that have been inactive for one year, in accordance with the Policies as determined by Food Health Empire.While using this Web Site as a Food Health Empire Member. Food Health Empire Member will not:
1. Post Inappropriate content or products in the categories or areas on the Web Site or services;
2. Violate any laws, third party rights, or Policies such as the Prohibited and Restricted products policies;
3. Use the Web Site or services as a Food Health Empire Member if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from the Web Site;
4. Manipulate the price of any manufacturer interfere with other user’s listings;
5. Circumvent or Manipulate the fee structure, the billing process, or fees owed to Food Health Empire;
6. Post False, Inaccurate, misleading, defamatory, or libelous content (including personal information);
7. Take any action that may undermine the feedback or ratings systems;
8. Transfer your account to another party without Food Health Empire’s consent;
9. Distribute or post spam, chain letters, or pyramid schemes;
10. Distribute viruses or any other technologies that may harm the Web Site, or the interests or property of users of the Web Site;
11. Copy, modify, or distribute the contents from the Web Site and Food Health Empire’s copyrights and trademarks; or
12. Harvest or otherwise collect information about users, Including but not limited to email addresses, without Reviews their consent; or
13. Use existing user accounts or create new user accounts in order to circumvent or avoid buying or selling limits, restrictions, or other policy holds Consequences as regulated by Food Health Empire.
Violations of this Agreement may result in a range of actions, Including but not limited to (listing cancellation):
1. Loss of Settlement Amount
2. Limits placed on account privileges
3. Account suspension / termination
4. Criminal charges and / or claims for damages
Joining the Member is free.
Cancellation, Exchange, Return, and Refund
Buyers may cancel purchases at any time before the Product status is in “Processing”. Once the purchased Product is in “Processing” status, cancellation will be subject to Food Health Empire Member’s approval and policies. Buyers may request for the return, exchange or refund of the Product at any time within TWO days from the date of received, which refers to the particular item courier tracking.
With respect to a return-related matters, the relevant Regulations and Policies shall PREVAIL over the terms and conditions suggested by Food Health Empire. After receiving returns-exchange requests from buyers, Food Health Empire will respond by expressing in writing either approval or denial within three to five business days to the Buyer. Once the request for returns-exchange has been followed up and received the Products returned by the Buyer, Food Health Empire may postpone returns exchange if there is a need to check for any delivery fee settlement from the Buyer or, whether free gift has been returned, and should there be a justifiable reason, Food Health Empire may reject returns. Upon this request, Food Health Empire’s Customer Service will proceed towards carrying out suitable actions for refunds OR resend in accordance with applicable and specific Policies that are relevant.
For exchange of the product (s) due to defects in the Product or if the wrong / different Product was sent to the Buyer, the Buyer may return the Product to the Food Health Empire. Food Health Empire may deliver the replacement Product to the Buyer after the Seller receives Member Reviews such defect or wrong product from the Buyer, or proceed with a refund for the particular product (s). Food Health Empire is obligated to use shipping company that provides tracking system. For exchange or request for cancellation of the Product (s) due to the Buyer’s change of his / her mind, Food Health Empire is able to cancel the order as long the parcel is still in “Processing”. Buyer is not allowed to return or exchange or cancel any Products, UNLESS the Product is defective, malfunctioning or was wrongly delivered. Buyer should take note that 10% of cancellation fees from the local payment gateway will be charged. 10% of cancellations fees and not able to refund.
Food Health Empire Members may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise Injurious to third parties or objectionable and does not Consist of or Contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” Food Health Empire Members may not use a false e-mail addresses, impersonate any person or entity, or otherwise mislead as to the origin or other content. Food Health Empire reserves the right to remove or edit reviews or posted content. If a Food Health Empire Member posts a content or submit a material, and UNLESS Food Health Empire indicates otherwise, the Food Health Empire Member is deemed to have a granted Food Health Empire a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licenseble right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Food Health Empire Members have to warrant that Food Health Empire Members control all of the rights to the corresponding contents posted by Themselves in the Web Site; that the content is accurate; that use of the content supplied does not violate the Policies and will not cause injury to any person or entity. Food Health Empire has the right to monitor and edit any activity or content. Food Health Empire takes no responsibility and assumes no liability for any content posted by Food Health Empire Member or any third party.
Parties other than Food Health Empire may operate stores, provide services, sell products or list advertisement on the Web Site, and this site may link to sites of affiliated companies and on certain other companies. Food Health Empire is not responsible for examining or evaluating, and also does not provide any representations or warranties the Products or businesses or individuals or the contents of their web sites. Food Health Empire does not assume any responsibility or liability for the actions, Product and contents of any such affiliated companies and any other third parties.